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About Us 

SSA UNITED Management Group in Atlanta, GA is a state certified Disadvantage Business Enterprise (DBE), Historically Under-Utilized Business Zone (HUBZone), Minority Business Enterprise (MBE), and Service-Disabled Veteran-Owned Small Business (SDVOSB) that has been offering services to the government since 2013.


With more than 30 years of combined experience in Administration, Consulting, Management, Real Estate, and Training & Development, we embody the characteristics of an effective team that includes clear goals, relevant skills, mutual trust, unified commitment, good communication, negotiating skills, appropriate leadership, and internal and external support.

Ethics and Business Conduct

Our company is dedicated to its clients and employees. A key factor of this dedication is our maintenance of the highest possible ethical standards worldwide.


SSA UNITED Management Group’s Ethics and Compliance Program fosters the creation of an environment in which ethical business practices are at the forefront of every employee’s activities, and where there are resources readily available to ensure that staff always makes ethical decisions at the workplace.


SSA UNITED Management Group believes that a professional Ethics and Compliance Program is a sound business practice. It reassures our clients and fellow employees that we take the integrity of our business extremely seriously.


Within SSA UNITED Management Group, we promote ethical and trustworthy behavior and actions from our executives, managers, and employees. By developing and enforcing a formal program, we share this message with the rest of the world.

Our Values

Loyalty – We are loyal to our employees because we believe in the hard work they produce and put our customers first, so they keep coming back.


Duty – We have a moral and ethical duty to be committed to our employees and the companies we service.


Respect – When employees receive respect from other team members, they are less stressed and more apt to apply themselves diligently to their work.


Service – We earn our customers’ trust by delivering excellent performance in an ethical way. We earn our employees’ trust by maintaining a culture based on an unwavering commitment to the highest ethical standards and treating each other with respect. We earn our investors’ trust by delivering consistent, dependable, and industry-leading financial results.


Honor – We want to develop and maintain long-term business relationships, so having honor is central to how you operate.


Integrity – Acting with honesty and being consistent in whatever it is we are doing is based on the moral value and belief compass we have.


Professionalism – We always present ourselves in a professional manner reflecting an image that is conducive to attracting other professionals as well as living up to our value system.


Meet Our Team

Dwight Thomas, President/CEO

Dwight R. Thomas served our country as a Commissioned Officer in the U.S. Army for 18 years. His experiences include mobilizations and deployments for the Persian Gulf, Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). He medically retired in 2005 from Fort McPherson.


Internally, Dwight is recognized as a leader whose practical business experience and open-minded management style creates the environment where our team can feel free to be innovative and empowered to deliver services to our customers. He develops strategic partnerships and leads our technical capability development.


Trained by the Army for 18 years to be a leader, Dwight took his leadership skills to a company called Pactiv as a Sales Manager. After years with Pactiv, he embraced his desire to become a new face in the Real Estate Industry. In 2012, he became a licensed real estate professional with Keller Williams Realty.


After some time in the Real Estate Industry, he embraced his natural desire to train, teach, and coach some of the newer agents coming into Real Estate.  Thereafter, he became the Productivity Coach/Trainer for the KW Market Center.


After amazing training, support, and guidance from the multitude of leaders within the Keller Williams organization, he decided to launch his own Real Estate Brokerage. The firm would primarily focus on military personnel to include our Veterans, surviving spouses, and the military and government personnel. He wanted to “serve those who have served us.”


Thus, the Still Serving America Real Estate Group Brokerage was established and began doing business with the government as SSA UNITED Management Group.

Message from Dwight R. Thomas, CEO

Heart-felt customer service is a rare commodity to which many companies can truly deliver. SSA UNITED Management Group was founded on the concept of heart-felt customer service, the central element of both our name and our way of doing business. In fact, the motto is “Serving those who have served us”, which certainly is an easy task.


To commit to a long-term business relationship calls for critical elements that are in short supply, but which form the internal business climate at SSA UNITED: loyalty, duty, respect, service, honor, integrity, and professionalism. It also includes being instantly responsive when you need us, providing cost-effective, value-added services, and focusing on making you successful.


There are promises between SSA UNITED and you, our client, that are inherent within a long-term relationship: the promise that we will look after your best interests and help you meet your organization’s mission; the promise that we will use the best and brightest of our highly-skilled workforce to support you – over the long term; and the promise that, years from now, you will still be supported by SSA UNITED because you like doing business with an honest, high-value firm.


There are many examples of how we have positively assisted our customers, not because it was spelled out in a legal requirement, but because it has always been the right thing to do.


Our commitment to our employees mirrors our commitment to our clients. SSA UNITED’s ability to fulfill our promise to our clients starts with our ability to fulfill our promise to our employees. We provide our employees competitive salaries and appropriately reward their successes. We retain our employees for the long term through fair and equitable treatment, advancement opportunities, and through our culture of service.


I welcome you to our web site, which has been created to provide you information on our corporate offerings, to let you know how we do business, and to bring SSA UNITED onto your list of highly-preferred, long-term providers of performance enhancement technologies and services.


Whether you are an existing, or potential customer, employee, or partner, SSA UNITED is committed to you. We look for employees who possess the experience, necessary skills, and drive to go the extra mile to provide exceptional performance for our customers.


Sincerely,

Dwight R. Thomas

CEO

www.ssaunited.com

Nancy Gonzales, CPA

Nancy provides support to SSA UNITED Management Group through tax and financial statement planning. Her tasks include studying financial records, preparing tax forms, and overseeing audits, maintaining and auditing the company financial records.


Nancy oversees budget and financial management. She files SSA UNITED Management Group’s tax returns and analyzes financial information to ensure taxes are paid on time and audits accounts for errors, misinformation, fraud, and overspending. She creates and analyzes budgets and advises the CEO on tax ramifications of business decisions.


Nancy acts as a consultant in areas such as compensation, benefits, and asset protection and oversees accounts payable and receivable.

Director, Administrative & General Management Consulting

CONTINGENCY HIRE


This Director helps SSA UNITED to solve issues, create value, maximize growth and improve business performance. He/She uses their business skills to provide objective advice and expertise and helps to develop any specialist skills that it may be lacking. He/She is concerned primarily with the strategy, structure, management and operations of the company. His/Her role is to identify options for the SSA UNITED and suggest recommendations for change, as well as advising on additional resources to implement solutions. Name also works personally with clients in a collaborative, one-on-one relationship of ongoing administrative support.


Director, Administrative Support Services & Program Management

CONTINGENCY HIRE


This Director has knowledge and understanding of administrative issues, policies, and objectives. He/She independently performs a wide range of functions and tasks, which require organization, time management, and attention to detail. He/She supports the team by managing program support staffing and training, acquisitions and contracts, document preparation, payroll, the Call Center and public health and policy support. Name communicates with all staff levels, both internal and external to the SSA UNITED. He/She applies analytic and critical thinking skills to complete assigned tasks in support and reports the daily status to the CEO. Name assists the CEO with preparation for meetings and special events to include incoming visitors, team building events, etc. He/She assists in the monitoring of open action items and provide weekly reporting on open actions. Name tracks all actions thoroughly, professionally and on-time, to include determining appropriateness of responses, taking appropriate action to ensure responses are provided by the due date, and coordinated with SSA UNITED leadership as well as with internal and external officers. He/She manages supplies for SSA UNITED, identify purchases needed and receive incoming orders. Name manages and maintains SSA UNITED administrative products such as organization charts, call rosters, software listings, etc. Schedule conference and meetings rooms and associated technology requirements for SSA UNITED meetings with executive staff.


Director, Training & Development Services

CONTINGENCY HIRE

This Director manages staff and plan, direct, and coordinate programs to enhance the knowledge, personality style (DISC Profile Assessment) and skills of an organization’s employees. He/She is responsible for creating or selecting course content and materials for training programs. It may be in the form of a video, self-guided instructional manual, or online application and delivered in-person or through a computer or tablet. Training may also be collaborative, with employees informally connecting with experts, mentors, and colleagues through team building training. Name teaches training methods to specialists who, in turn, instruct SSA UNITED’s employees—both new and experienced. He/She confers with managers of other departments to identify training needs such as organization development, computer training, and technical and vocational skills training. He/She may work with top executives and financial officers to identify and match training priorities with overall business goals. Name also prepares training budgets and ensure that expenses stay within budget.



Director, Real Estate & Asset Management Services

Dwight manages property level specialists who add value to managers by executing property-level strategy. He is an expert in both regional market fundamentals and in specific property types and he is responsible for optimizing the value of the assets in their custody. Dwight approves budgets, oversees the expenses and increases value by managing the leasing at one or more properties. He also oversees the offers and contract management, mortgage compliance acquisition, disposition and repositioning, valuation, and appraisals. Dwight not only finds and executes the highest possible leasing opportunities at each property, but also conducts a leasing program that aligns with portfolio strategy while maintaining the best relations with existing tenants.

Community Involvement

SSA UNITED Management Group believes in the power of connection. Because when passionate people are paired with purposes they care about most, positive change happens. Mr. Dwight Thomas and the SSA UNITED Management Group family are advocates and supporters for our great state of Georgia.

Feeding the Homeless Veterans 

When our military personnel return from their service, many of them would fall on hard times and become neglected by the system. Worse, these selfless veterans are left destitute and hungry, living unnoticed in shelters and on our streets. This is where SSA United Management Group comes in.


We are committed to helping our homeless veterans, and one of the major issues we see is hunger. To address this, we partner with charitable groups that host community food pantries and offer door-to-door delivery to provide our deserving veterans with easy access to food.

200 Female Veteran Symposiums 

SSA United Management Group is business-friendly and very proactive in our community. We participated in an event created to honor and celebrate women veterans. We promoted women empowerment through education, fellowship, and fun.

VA Hospital with the Veterans 

SSA United Management Group is committed to actively engaging in community-based efforts that maximize the collective impact of local services and federal/state/municipal agencies working collectively to improve veteran outcomes where they live, work, and raise their families to get the best healthcare possible.


With two of our team members being former VA Hospital employees, we have learned how to access some of the key elements of this organization.

What We Offer

SSA Feeding the Homeless